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       IMPORTANT INFO, TERMS AND CONDITIONS

Extra Terms and Conditions for Term 3, 2020 - please read and let us know if you do not understand.

 

Clearly, we are living through an ever-changing environment. In order for Dee Street to survive these unprecedented times, we regret we are unable to offer refunds.

 

At the time of Term 3 classes going on sale, government restrictions mean live in-person studio classes must be strictly capped at 10 people per class. In the event of another lockdown or tighter government restrictions, live in-person studio classes will be moved to a weekly live online Zoom class, with access to pre-recorded material.  

 

In the unlikely event of us being unable to offer online classes, we will credit your account until we're able to dance again, either online or in the studio at a later date.

 

We hope that you understand we are doing the best we can to bring you what we do best in a challenging time and really appreciate your patience as we work to keep up with the changes. We so appreciate your support and can’t wait to dance through this together.

 

Whether you’re participating in classes, courses, workshops, retreats, events or performances, we really want you to get the most out of your Dee Street experience. It is essential that you read and understand the following points to make sure we’re all on the same page before we begin our dance journey together. Please feel free to contact us if you have any questions.

 

What to wear and bring.

Comfortable clothes that you can move freely in, and comfy shoes (sneakers / street shoes are fine). You can choose to dance in shoes or bare feet, up to you. Drink lots of water to stay hydrated!

 

Photos and videos.

Our teachers and some students occasionally take photos and videos during class. We may use images and/or footage from classes and of students on our website or in other promotional materials, and we often post photos and/or videos to Facebook and Instagram and other social media platforms.

 

If you don’t feel comfortable with the possibility of your image making its way into the public forum and the internet, please let your teacher know at the start of the course and class and make sure you opt out of any photos or video filming. If you don’t tell us, we won’t know you’re not ok with us photographing you.

 

TERMS & CONDITIONS.

You agree that you are attending Dee Street classes as a student, and will not replicate any of the material or use it to teach classes.

 

Your Dee Street enrolment is not confirmed until payment has been made. Full payment is required before the course begins. 

 

Dee Street courses run for a number of consecutive weeks, and are carefully designed

that way so that you get the most out of your course.

 

Dancing at home.

If you are dancing at home or participating in online or pre-recorded classes, ensure you have sufficient space around you and that all surfaces are clear of objects and spills. Note that Dee Street is in no way responsible for any accidents or injuries that occur in any space. 

 

Missed classes.

Missed classes are non-refundable and cannot be credited to your Dee Street account. We encourage you to complete all sessions of your course as they are designed to progress week after week.

 

Video content.

Videos are accessible only through the Dee Street website/ class portal. You will receive information on how to access the videos and your module's playlist after your first class.

 

If you’re injured or unwell.

We encourage you to look after yourself. You acknowledge and understand the nature of the activities you will be engaged in and the possibility that an injury or accident may occur.

 

Dee Street is not in any way responsible for exacerbation of injuries, accidents, or injuries resulting from participation in a Dee Street class. If you are working with an injury please let your teacher know, but note that you are solely responsible for looking after yourself whilst moving by modifying movements, resting if you need to or opting out of certain moves or classes altogether. If you are injured after a course starts, we require a medical certificate in order to provide you with a credit to your Dee Street account.

 

Looking after yourself.

You agree that you are responsible for looking after your body and working within it’s possible limitations. If you have a pre-existing condition you should seek advice and clearance from a medical practitioner before enrolling.

 

We highly recommend complementary activities and exercise such as Pilates, osteopathy etc. to keep your body’s flexibility and stability at its optimum level.

 

If you’re pregnant.

Please let us know at the start of the course, or as soon as you know and make sure you have your medical practitioner’s clearance to exercise. We cannot offer medical advice.

 

You are solely responsible for getting professional advice and information about what you can and can’t do at each stage of pregnancy and for looking after yourself whilst moving by modifying movements, resting if you need to or opting out of certain moves or classes altogether. You are solely responsible for looking after yourself during pregnancy by modifying movements, rest if you need to or opting out of certain moves or classes altogether.

 

Personal belongings.

You are responsible for your personal belongings, and Dee Street is not in any way responsible for damage or loss of your personal items.

 

Damage to property.

In the event of damage to Dee Street or others’ property caused by you, you will be responsible for all expenses and reimbursement.

 

Photos and videos.

Photos and videos used for our marketing purposes are our property and students have no rights to be compensated for them.

 

Refund, cancellation, and transfer policy.

Dee Street course modules and workshops are non-refundable and non-transferable.

 

Dee Street courses are not to be sold by you to a third party. If you are unable to attend you cannot on-sell your course to someone else. We have systems for waitlists in place. All changes must go through Dee Street by emailing sarah@deestreet.com.au and incur an administration fee of $20. 

 

Using the booking system will incur a $4.60 convenience fee which is payable at checkout.

 

Privacy Policy.

Safeguarding your privacy is important to us and our policy adheres to the Australian Privacy Principles and the Privacy Act 1988 (Cth). Providing personal information is an act of trust and we take it seriously. Unless you give us consent to do otherwise, we will only collect and use personal information as set out below.

 

The only personal information we collect is what you provide voluntarily. We may also collect and store correspondence for sales, accounting and service purposes.

 

Personal information will be used to fulfil the obligations of your purchase and to provide you with quality customer service. Note that we do not store credit card details as payments are processed via third-party payment portals.

 

We may contact you using the information you have given us to provide information that may be of interest to you, new courses, special offers, and to send newsletters. You can let us know at any time if you do not wish to be provided with information from us, either by emailing sarah@deestreet.com.au or unsubscribing from our newsletters. 

Refund, cancellation, and transfer policy 

Dee Street course modules and workshops are non-refundable.

It is possible to defer your course to the next (immediately following course), provided you notify us in writing no less than 3 days before your course commences.

Please email sarah@deestreet.com.au.

 

In the case of injury preventing participation in the course, the purchaser will receive a credit to their Dee Street account, prorated and based on how much of the course remains.

This credit may be used for future Dee Street courses. Please note we do not issue refunds of any kind unless a course is cancelled by us. In the event of a course or workshop being cancelled by us, a refund will be issued via the payment method used at the point of purchase.

 

In the event of a single class within a course being cancelled by Dee Street, and if you are unable to attend the make up class time, the cost of the single session will be refunded via the payment method used at the point of purchase.

 

 

Dee Street course modules and workshops are non-transferable. In the case of injury preventing participation in the course, the purchaser will receive a credit to their Dee Street account. Their place will be offered to the first person on the waiting list.

 

 

To be clear: Students will not be refunded or issued a credit to their Dee Street account if they opt out of classes or courses for reasons other than medical illness or injury. 

Dee Street courses are not to be sold by you to a third party. If you are unable to
attend you cannot on-sell your course to someone else. We have systems for waitlists in place. All changes must go through Dee Street by emailing sarah@deestreet.com.au and incur an administration fee of $20.

Privacy policy

Safeguarding your privacy is important to us and our policy adheres to the Australian Privacy Principles and the Privacy Act 1988 (Cth). Providing personal information is an act of trust and we take it seriously. Unless you give us consent to do otherwise, we will only collect and use personal information as set out below.

The only personal information we collect is what you provide voluntarily. We may also collect and store correspondence for sales, accounting and service purposes.

Personal information will be used to fulfil the obligations of your purchase and to provide you with quality customer service. Note that we do not store credit card details as payments are processed via third party payment portals.

We may contact you using the information you have given us to provide information that may be of interest to you, new courses, special offers, and to send newsletters. You can let us know at any time if you do not wish to be provided with information from us, either by emailing sarah@deestreet.com.au or unsubscribing from our newsletters.

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Melbourne, Australia.

Email: sarah@deestreet.com.au